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Providence Health & Services Community Health Worker - Population Health in Walla Walla, Washington


Providence is calling a Community Health Worker ( Population Health , Day Shift, 1.0 FTE) to Providence St. Mary Medical Center in Walla Walla, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.


Required qualifications for this position include:

  • H.S. Diploma or GED

  • Related community experience

Preferred qualifications for this position include:

  • Associate's degree in Health or Social Work related field.

  • Lived experience

  • Bilingual or multi-lingual skills

  • Valid driver’s license and auto insurance.

This position reports to the Manager of Population Health. Duties to include but not be limited to:

  • Communicate ED care coordination information by phone, fax and email in accordance with hospital policy.

  • Works directly with patients and their families to address social barriers to health.

  • Ensures member access to services appropriate to their health needs.

  • Conducts screenings to identify individual needs for addition to the care management plan.

  • Coordinates internal and external resources to meet identified needs.

  • Monitors and evaluates effectiveness of the care management treatment plan.

  • Interfaces with the clinical care team and community partners in the development of care management plans.

  • Makes home visits to patients at place of residence or other facility (i.e., homeless shelter, assisted living, Skilled Nursing Facility).

  • Arranges for or provides transportation to provider visits.

  • Coordinates community resources to address gaps in care; food, housing, support.

  • Engage with patients in The Emergency Department as directed to identify social determinants of health.

  • Comfortable working with patient that may have mental illness and substance abuse issues.

  • Make follow up phone calls as needed.

  • Ability to work independently under the direction of the Population Health team.

About the hospital you will serve:

Providence St. Mary Medical Center in Walla Walla, Washington is a full service hospital with some of the best technology, expertise, specialists and primary care physicians in the region. We have been named the 100 top hospitals in the United States by two separate, independent research companies, Solucient and Cleverly Associates. Walla Walla is located in the southeastern region of Washington state and offers a sunny, mild climate, the benefits of living in a historic college town, outdoor activities and excellent public & private schools at all levels.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Community Service

Location: Washington-Walla Walla

Req ID: 247732