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Providence Health & Services Health Information Technician in Walla Walla, Washington


Providence is calling a Health Information Management Technician (Health Information Management, Day Shift, 1.0 FTE) to Providence Medical Group in Walla Walla, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Abstract data from worksheets or patient health record and submit to the appropriate agencies, via electronic submissions or others standard processes

  • Retrieve paper health records documents from several locations within the health system for document capture processing

  • Research and resolve issues of finding lost documentation, releasing/clearing export status, and transcription prioritizing job status. Forward necessary information and issues on to management when unable to resolve the problem.

  • Respond to requests for health information following hospital, clinic, and regulatory compliance requirements; explaining the legal requirements to requesters as needed

  • Validate all authorizations, subpoenas, warrants, and other legal request for patient information to ensure completeness and compliance to laws and regulations


Required qualifications for this position include:

  • High school diploma or equivalent

  • Proficiency with computer software, such as Microsoft Office and Electronic Medical Records

Preferred qualifications for this position include:

  • Associate's degree

  • 2 years customer support experience

  • 1 year experience in Health Information Management or equivalent related healthcare setting

  • Experience with electronic patient health systems

About the ministry you will serve:

Providence Medical Group is the largest medical group in Walla Walla, serving greater Walla Walla in southeast Washington state. Our internists, family practitioners, specialists and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Health Information Management (HIM)

Location: Washington-Walla Walla

Req ID: 233283