Providence Health & Services Process Improvement Consultant - Operational Excellence in Walla Walla, Washington


Providence is calling a Process Improvement Consultant (Operational Excellence, Day Shift, 1.0 FTE) to Providence St. Mary Medical Center in Walla Walla, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • A believer in and driver of Kaizen and Continuous Improvement activities that will deploy Lean methodology and quality initiatives (i.e. Six Sigma) throughout the organization.

  • A collaborative partner who is capable of, and willing to work with peers and leadership to foster an organization with Best in Class standard operating practices, cost measures, and reporting systems that promote a true Lean culture.

  • A person with a high sense of urgency and a pro-active approach to problem solving.

  • A self-assured individual who inspires trust and confidence and focuses on success of others through listening, sharing ideas and recognition.

  • An individual with advanced analytical and reasoning skills and exceptional aptitude for prioritizing.

  • Actively participate in departmental and organization performance improvement activities in accordance with hospital and regulatory standards.

  • Maintain the security and confidentiality of data and information used in performance of his/her daily duties conforming to hospital policy, laws and regulations as appropriate.

  • Provide clear, concise, pertinent reports/information.


Required qualifications for this position include:

  • Bachelor's degree in a relevant field

  • 5 years experience in a position directly applying lean techniques and quality problem solving techniques

  • Experience developing and delivering educational materials in a group setting

  • Strong computer skills with experience in MS Word, Excel and PowerPoint

Preferred qualifications for this position include:

  • Experience in a health care environment

  • Experience in Lean, Six-Sigma, or Quality Engineering

  • Understanding of both clinical and non-clinical activities and processes within a healthcare setting

About the hospital you will serve.

Providence St. Mary Medical Center in Walla Walla, Washington is a full service hospital with some of the best technology, expertise, specialists and primary care physicians in the region. We have been named the 100 top hospitals in the United States by two separate, independent research companies, Solucient and Cleverly Associates. Walla Walla is located in the southeastern region of Washington state and offers a sunny, mild climate, the benefits of living in a historic college town, outdoor activities and excellent public & private schools at all levels.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Coordination (Non-Clinical)

Location: Washington-Walla Walla

Req ID: 209674